Help & FAQ

Answers to common questions about PricePulse

Getting Started

How do I get started with PricePulse?

1. Sign up with your email at getpricepulse.com

2. Confirm your email address

3. Choose a plan (Free, Starter, or Pro)

4. Add competitor URLs to monitor (you can add up to 2 on the free plan, 10 on Starter, unlimited on Pro)

5. Get alerts via email the moment anything changes

It takes about 2 minutes to set up your first monitor.

Is there a free trial?

Yes! The Free plan is forever free. You get:

  • Monitor 2 competitors
  • Daily checks (not hourly)
  • 7-day history
  • Email alerts

No credit card required. Try it now at getpricepulse.com

Do I need a credit card to sign up?

No. The free plan requires no credit card. If you want to upgrade to a paid plan later, you'll enter your card at that time.

Monitoring & Alerts

Which URLs can I monitor?

You can monitor any publicly accessible URL — typically a competitor's pricing page. Examples:

  • pricing.competitor.com
  • competitor.com/plans
  • app.competitor.com/pricing

If a page requires authentication, we can't monitor it. But if it's a public pricing page, we can.

Need help choosing which competitors to monitor? Read our complete guide on selecting and monitoring competitors effectively.

How often does PricePulse check for changes?
  • Free plan: Daily (once per day)
  • Starter plan: Hourly (every hour)
  • Pro plan: Every 30 minutes

Checks run automatically 24/7. You get an alert via email within minutes of a change being detected.

What counts as a "change"?

We monitor for changes that matter: prices, plan names, features, CTAs, and plan structure. We filter out noise like:

  • Timestamp updates (date/time widgets)
  • Social proof counters ("Trusted by 10K+ teams")
  • Cookie banners
  • Ad rotations
  • Minor formatting

So you get alerts only for things that matter.

Will competitors see me monitoring them?

No. You're requesting a public webpage, just like any visitor to their site. They see a normal HTTP request from a Vercel IP — they have no way to know it's associated with you specifically.

How long is pricing history kept?
  • Free plan: 7 days
  • Starter plan: 90 days
  • Pro plan: Unlimited

This lets you see when competitors changed their pricing and by how much.

Pricing & Billing

What are the pricing plans?
  • Free: $0/month. 2 competitors, daily checks, 7-day history
  • Starter: $19/month. 10 competitors, hourly checks, 90-day history
  • Pro: $49/month. Unlimited competitors, 30-min checks, unlimited history, webhooks

All plans include email alerts. Cancel anytime, no long-term commitment.

Can I change plans anytime?

Yes. Upgrade or downgrade your plan anytime from your dashboard. Changes take effect immediately. If you downgrade, you'll be refunded a prorated amount.

Do you offer annual billing discounts?

Not yet, but we're considering it. For now, all billing is monthly. If annual billing would help you, let us know.

What payment methods do you accept?

We accept all major credit cards: Visa, Mastercard, American Express, Discover. Payments are processed by Stripe.

Technical

How does PricePulse detect changes? (Technical deep-dive)

We fetch the pricing page HTML, extract pricing-relevant content (using CSS selectors), normalize it (remove timestamps, format variations), compute a SHA-256 hash, and compare it to the previous version. If the hash changed, we compute a word-level diff and score the significance. Only changes above a confidence threshold trigger an alert.

Full technical details are in our blog post.

Do you support JavaScript-rendered pages?

Most pricing pages are server-rendered or use standard JS frameworks (React, Vue, Svelte) that hydrate quickly — those work fine with our standard monitoring.

For heavy client-side rendering (aggressive JS obfuscation, dynamic content), we can run a headless browser, but this is slower and requires a Pro plan for hourly checks.

If a page is difficult to monitor, we'll tell you rather than silently miss changes.

Is PricePulse secure? What about privacy?

Security: All data is encrypted in transit (HTTPS). Passwords are hashed. Payment processing is handled by Stripe (PCI-compliant). We use Supabase for data storage with RLS (Row-Level Security) so your data is visible only to you.

Privacy: We don't sell your data. We don't share it with anyone. Your monitoring data is yours alone. See our privacy practices on the About page.

What's the uptime/reliability?

The monitoring engine runs on GitHub Actions (99.9% uptime). The API runs on Vercel (99.99% uptime). Email is sent by Resend (99.99% uptime).

Our status page shows real-time uptime. If something goes down, you can check there.

Account & Support

How do I reset my password?

Go to login.html and click "Forgot password?" Enter your email, and we'll send a reset link. Click the link and choose a new password. You'll be logged in automatically.

Can I delete my account?

Yes. Go to your account settings and click "Delete account." This will:

  • Delete all your monitors
  • Delete your pricing history
  • Cancel any active subscription
  • Remove your account completely

This action cannot be undone.

How do I get support or report a bug?

Email hello@getpricepulse.com with:

  • What happened
  • What you expected to happen
  • Your account email
  • Any error messages

We typically respond within 24 hours.

Can multiple people use the same account?

Currently, each email gets one account. If your team needs to share an account, all users can log in with the same email/password, but we recommend creating individual accounts for audit trails and security.

Still have questions?

Reach out! We're here to help.

Email us →